Responsible gambling
At SpellWin, we are committed to providing a safe and enjoyable gaming experience for all our players. We understand that problem gambling can have serious consequences, both financially and personally.
Identifying Problem Gambling
If you or someone you know is experiencing any of the following symptoms, it may be indicative of problem gambling:
- Feeling anxious or restless when unable to gamble
- Needing to gamble with increasing amounts of money in order to feel satisfied
- Continuing to gamble even after deciding to stop
- Lying about your gaming habits
- Using money intended for other purposes (e.g. bills, rent) to fund gaming activities
- Selling items you no longer need or borrowing money from others to finance your gaming
Protecting Yourself
To help prevent problem gambling, we recommend:
- Setting a budget and sticking to it
- Choosing games with low stakes and high RTPs
- Taking regular breaks from gaming
- Not chasing losses
- Avoiding excessive consumption of alcohol while gaming
- Seeking support from friends or family members
Tools for Responsible Gaming
We offer the following tools to help you maintain responsible gaming habits:
- Deposit limits: You can set a deposit limit to restrict how much money you can add to your account in a single transaction.
- Session time limits: You can set a session time limit to restrict how long you can spend playing games in a single session.
- Reality checks: We offer regular reality checks to remind you of the amount of time and money spent on gaming.
Support Resources
If you or someone you know is struggling with problem gambling, we recommend seeking support from:
- National Gambling Helplines
- Problem Gambling Support Groups
- Mental Health Professionals
Remember, responsible gaming is everyone's responsibility. We are committed to providing a safe and enjoyable gaming experience for all our players.
Gaming Bans
If you have placed yourself on any self-exclusion lists or banned your account, we will not be able to allow access to your account until the ban has been lifted.
Self-Exclusion Options
We offer two types of self-exclusion:
- Short-term self-exclusion: This allows you to exclude yourself from gaming for a fixed period (up to 30 days).
- Long-term self-exclusion: This allows you to exclude yourself from gaming permanently.
Please note that once you have chosen to self-exclude, we will not be able to allow access to your account during the exclusion period.